glboss Terms & Conditions

By accessing, browsing, or using the glboss platform in any capacity — including but not limited to registering an account, depositing funds, claiming a bonus, placing a wager, or simply viewing game content — you unconditionally accept and agree to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

These Terms apply to all users of the glboss platform, including registered players, guest browsers, and any person accessing the platform on behalf of another. If you are accessing glboss on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

Your continued use of the glboss platform following any amendment to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.

To register and maintain an account on glboss, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age, as required under applicable Philippine law governing casino-style online gaming.
• You must be a natural person and not a corporation, partnership, trust, or other legal entity registering on behalf of a third party without authorization.
• You must be physically located in the Philippines or in a jurisdiction where access to and use of the glboss platform is lawful at the time of each session.
• You must not be listed on any self-exclusion register, whether maintained by glboss, PAGCOR, or any other relevant authority.
• You must not have had a previous glboss account terminated for a breach of these Terms.
• You must have full legal capacity to enter into a binding contract under Philippine law.

glboss does not knowingly accept registrations from individuals who do not meet the eligibility requirements above. If you are uncertain whether online gaming is lawful in your jurisdiction, you should seek independent legal advice before registering.

To access the full range of glboss services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address in the Philippines, a valid mobile number registered to a Philippine network, and a valid email address.

One Account Policy: Each individual player is permitted to hold only one (1) active glboss account. The creation of duplicate, secondary, or parallel accounts — whether under the same identity or a different identity — is strictly prohibited. Where multiple accounts are detected, glboss reserves the right to close all associated accounts, void all pending wagers, and forfeit all balances therein.

You agree that all information provided during registration and any subsequent updates to your account profile will be truthful, accurate, and current. glboss may, at its sole discretion and at any time, require you to verify your identity by submitting government-issued identification, proof of address, or proof of payment method ownership. Accepted documents include but are not limited to:

• Philippine passport or DFA-issued travel document
• UMID card, SSS card, or GSIS card
• PhilSys National ID (ePhilSys)
• Driver's license issued by the Land Transportation Office (LTO)
• Voter's ID issued by the Commission on Elections (COMELEC)
• Recent utility bill or bank statement showing your registered residential address

glboss reserves the right to refuse account registration or close an existing account at its sole discretion, without being required to provide a reason, where it has cause to believe that eligibility requirements have not been met or that the registration is fraudulent or in breach of these Terms.

You are solely responsible for maintaining the confidentiality and security of your glboss account credentials, including your username, password, and any one-time passwords (OTPs) issued to your registered mobile number. You must not share your login credentials with any third party under any circumstances.

glboss will never ask you to disclose your password via email, live chat, or any other communication channel. Any communication purporting to request your password should be treated as fraudulent and reported to glboss support immediately.

You agree to notify glboss immediately if you become aware of any unauthorized access to or use of your account. glboss shall not be liable for any loss or damage arising from your failure to keep your credentials secure or your failure to notify glboss of a suspected unauthorized access in a timely manner.

All activities conducted through your glboss account — including wagers placed, deposits made, and withdrawals requested — are deemed to have been authorized by you unless you have previously notified glboss of a suspected unauthorized access and the activity in question occurred after such notification was received and acknowledged.

All player account balances on glboss are denominated in Philippine Peso (₱). Deposits may be made via the payment methods listed on the glboss platform, which currently include GCash, Maya (formerly PayMaya), QR Ph, GrabPay, InstaPay, PesoNet, BPI, BDO, Metrobank, and 7-Eleven CLiQQ. The availability of specific payment methods is subject to change without prior notice.

Authorized Payment Methods Only: You may only deposit funds using a payment method that is registered in your own name and to which you are the sole authorized account holder. Deposits made from third-party accounts — including those of family members — are prohibited. glboss reserves the right to reverse any deposit where ownership of the payment method cannot be verified.

glboss does not impose a platform-level fee on deposits; however, certain payment providers may apply their own processing fees, which are beyond glboss's control. It is your responsibility to review the fee schedule of your chosen payment provider before initiating a deposit.

Minimum and maximum deposit limits apply per transaction and per day. Current limits are displayed on the Cashier page within your glboss account and may be updated from time to time. Deposits that exceed applicable limits may be rejected or subject to additional verification.

glboss does not accept deposits in cash, cryptocurrency, or any currency other than Philippine Peso. Attempting to deposit via an unsupported method may result in the funds being unrecoverable, and glboss shall bear no liability for funds lost in such circumstances.

Withdrawal requests on glboss are processed to the same payment method used for the most recent qualifying deposit, subject to verification requirements. Where this is not technically possible, glboss may process the withdrawal to an alternative verified payment method registered in your name.

Before a withdrawal can be processed, you must have:

• Successfully completed identity verification (KYC) to the satisfaction of glboss compliance.
• Met all applicable wagering requirements associated with any active bonus balance.
• Complied with any anti-money laundering (AML) documentation requests made by glboss.
• Not triggered any withdrawal restriction through activity that glboss reasonably suspects to be fraudulent, collusive, or in breach of these Terms.

Withdrawal processing times vary by payment method. GCash and Maya withdrawals are typically processed within minutes of approval; bank transfer withdrawals via PesoNet, BPI, BDO, or Metrobank may take between 15 minutes and one (1) business day depending on the receiving bank's processing schedule.

glboss reserves the right to conduct enhanced due diligence prior to processing any withdrawal request, including requesting additional identification documents, proof of source of funds, or source of wealth declarations, particularly where cumulative withdrawal amounts are significant. This is a regulatory obligation and is not a reflection on the integrity of the player.

glboss offers a range of bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions attached to each offer, which are published on the relevant promotion page and form part of these Terms. In the event of any conflict between a specific promotion's terms and these Terms, the specific promotion terms shall prevail with respect to that promotion.

General bonus conditions that apply to all glboss promotions unless a specific promotion states otherwise:

• Wagering requirements: Bonus funds must be wagered a specified number of times (the "playthrough requirement") before any associated winnings can be withdrawn. The applicable multiplier is stated on each promotion page.
• Eligible games: Not all games contribute equally to wagering requirements. Live casino games, slots, and specialty games may each carry different contribution percentages as specified in the promotion terms.
• Validity period: Bonuses that are not activated within the stated validity period will expire automatically. Expired bonuses cannot be reinstated.
• One bonus at a time: Unless otherwise specified, only one bonus may be active in your account at any given time.
• No cash equivalent: Bonuses have no cash value and may not be transferred between accounts or exchanged for any consideration other than eligible wagers on the glboss platform.
• Abuse prevention: glboss reserves the right to void any bonus and associated winnings where there is evidence of bonus abuse, including but not limited to placing offsetting bets, using multiple accounts, or participating in any coordinated bonus exploitation scheme.

glboss reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice, provided that such modification does not affect bonuses already validly activated and subject to ongoing playthrough.

glboss offers a variety of online gaming products including, but not limited to, live casino table games (baccarat, blackjack, roulette, Dragon Tiger), online slots, sports betting, bingo, color prediction games, Fortune Dragon, and sabong. The availability of specific game titles and betting markets is subject to change.

All gaming outcomes on the glboss platform are determined by certified random number generators (RNGs) where applicable, or by live dealer actions in live casino environments. glboss does not manipulate game outcomes and is committed to maintaining the integrity of all games offered on the platform.

Minimum and maximum wager limits apply per game and per round. These limits are displayed within each game interface. Wagers that exceed the stated maximum will be rejected by the system. Wagers already accepted and confirmed by the system are final and binding, subject to the game rules applicable to that specific game.

Malfunction Policy: In the event of a technical malfunction, network failure, or any other system error that affects a game round in progress, glboss reserves the right to void the affected round and return any wager placed in that round to the player's account. glboss shall not be liable for any losses arising from game malfunctions beyond the return of the original wager amount.

Sports betting markets and odds offered by glboss are subject to change prior to event commencement. Once a bet is confirmed and accepted, the odds are locked in for that wager. glboss reserves the right to void bets where odds were manifestly incorrect due to a technical or human error.

The following conduct is strictly prohibited on the glboss platform. Engaging in any of the following activities will result in immediate account suspension, forfeiture of funds, and may result in referral to relevant law enforcement or regulatory authorities:

• Registering more than one account, or assisting another person to do so.
• Providing false, inaccurate, or misleading information during registration or at any subsequent time.
• Using the platform if you are under 21 years of age.
• Using any automated software, bot, script, or artificial intelligence tool to place wagers, interact with the platform, or gain any advantage over other players or the house.
• Exploiting any software bug, game error, or platform vulnerability to obtain an unfair advantage. Any winnings derived from a known or suspected exploit will be voided.
• Engaging in any form of collusion with other players, including but not limited to chip dumping, coordinated betting strategies designed to circumvent house rules, or sharing account access to pool wagering limits.
• Using the glboss platform to launder money or to process funds derived from any illegal activity.
• Engaging in abusive, threatening, or harassing conduct toward glboss staff, live dealers, or other players via any communication channel on the platform.
• Attempting to reverse engineer, decompile, or otherwise tamper with any software forming part of the glboss platform.
• Using a VPN, proxy server, or any other technology to mask your true geographic location or circumvent geographic restrictions.

glboss employs a range of technical and human measures to detect prohibited conduct. The absence of a formal finding of prohibited conduct at any given time does not preclude glboss from taking action at a later date if evidence subsequently comes to light.

glboss reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that:

• The player has breached any provision of these Terms.
• The player is engaged in or suspected of fraudulent, collusive, or illegal activity.
• The player no longer meets the eligibility requirements set out in Clause 2.
• The account has been flagged by a regulatory authority or law enforcement agency.
• Continued operation of the account poses a legal, regulatory, or reputational risk to glboss.

Where an account is suspended pending investigation, glboss will endeavor to complete its investigation within a reasonable timeframe. During the suspension period, the player's account balance will be held but not accessible. If the investigation concludes that no breach occurred, the account will be reinstated and full access to funds restored.

Where an account is permanently closed due to a confirmed breach of these Terms, glboss reserves the right to forfeit the entire account balance. Where closure is not due to a breach — for example, where a player voluntarily requests closure — any remaining real-money balance (net of any bonus funds that have not met wagering requirements) will be returned to the player via their last verified payment method.

You may close your glboss account at any time by contacting player support. A request for voluntary account closure will be processed within five (5) business days of receipt.

All content on the glboss platform — including but not limited to software, source code, graphics, game assets, logos, trademarks, service marks, text, audio, video, and the overall look and feel of the platform — is the exclusive intellectual property of glboss or its licensed third-party providers and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the glboss platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This license does not constitute a sale of any intellectual property rights and does not grant you any ownership interest in any glboss content.

You must not reproduce, distribute, publicly display, modify, create derivative works from, sell, or otherwise exploit any glboss content without the prior written consent of glboss. Any unauthorized use of glboss intellectual property may give rise to civil and/or criminal liability under applicable law.

To the fullest extent permitted by applicable Philippine law, glboss shall not be liable to you for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the glboss platform, including but not limited to loss of profits, loss of data, loss of goodwill, or any other intangible losses, regardless of whether glboss has been advised of the possibility of such damages.

glboss's total aggregate liability to you for any and all claims arising out of or in connection with these Terms or your use of the platform shall not exceed the total amount deposited by you into your glboss account in the thirty (30) days immediately preceding the event giving rise to the claim.

glboss does not warrant that the platform will be continuously available, error-free, or free from viruses or other harmful components. You acknowledge that online gaming services are inherently subject to occasional service interruptions and that glboss shall not be liable for any losses arising from such interruptions provided that glboss takes reasonable steps to restore service in a timely manner.

glboss collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at glboss.net/privacy-policy. By using the glboss platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

glboss complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. You have the right to access, correct, and request deletion of your personal data subject to legal and regulatory retention obligations.

glboss may be required to disclose player information to PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities in accordance with applicable law. Such disclosures are mandatory and do not constitute a breach of glboss's privacy obligations to you.

glboss is firmly committed to promoting responsible gaming among all Filipino players on its platform. We recognize that while the vast majority of players enjoy online gaming as a form of entertainment, a small number of individuals may develop problematic gambling behaviors that require intervention and support.

glboss makes the following responsible gaming tools available to all registered players at no charge:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit into your glboss account. Limit reductions take effect immediately; increases are subject to a cooling-off period.
• Session Time Limits: Set a maximum continuous play duration. You will receive a notification when your session limit is reached.
• Reality Checks: Receive periodic on-screen reminders of how long you have been playing and your net gaming activity during the session.
• Self-Exclusion: Voluntarily exclude yourself from the glboss platform for a defined period (minimum 6 months) or permanently. During a self-exclusion period, your account will be locked and no new accounts may be registered using your identity.
• Account Cooling-Off: Take a short break from gaming by temporarily suspending your account for a period of your choosing.

If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page for further resources and guidance. glboss operates in accordance with the PAGCOR responsible gaming framework and supports access to professional counseling services for players who need it.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating any formal legal proceedings, you agree to attempt to resolve any dispute with glboss informally by contacting our player support team. glboss will endeavor to respond to and resolve any complaint within ten (10) business days of receipt. If the matter cannot be resolved informally within thirty (30) days, either party may proceed with formal dispute resolution as outlined above.

Nothing in this clause shall be construed to limit glboss's right to seek injunctive or other equitable relief in any court of competent jurisdiction where such relief is necessary to prevent irreparable harm to glboss's interests, including but not limited to harm arising from intellectual property infringement or fraud.

glboss reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Where changes are material — meaning they significantly affect your rights or obligations as a player — glboss will provide notice via email to your registered address and/or via a prominent on-platform notification at least seven (7) days prior to the changes taking effect.

Minor, non-material amendments (such as typographical corrections, clarifications that do not alter the substance of any clause, or updates to reflect changes in applicable law that take effect immediately) may be made without prior notice and will take effect upon publication.

The "Last Updated" date at the top of this page reflects the most recent revision. It is your responsibility to review these Terms each time you use the glboss platform. Your continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must stop using the platform and may request account closure in accordance with Clause 10.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your experience on the glboss platform, please contact our player support team. We are available 24 hours a day, seven days a week.

You may reach glboss player support via:

• Live Chat: Available within your glboss account dashboard — the fastest channel for most queries.
• Email: [email protected] (plain text — not a clickable link). Please allow up to 24 hours for email responses.

When submitting a complaint, please include your registered username, a clear description of the issue, the date and time the issue occurred, and any relevant screenshots or transaction reference numbers. This information helps us resolve your complaint as efficiently as possible.

glboss is committed to handling all complaints fairly, consistently, and in a timely manner. If you are dissatisfied with the outcome of our internal complaints process, you may escalate your complaint to PAGCOR or the relevant regulatory authority overseeing glboss's operations.